Tech Support Service Agreement

By using Holmquist Tech Support services, you agree to the following terms:

1. Scope of Service

Services are provided remotely for troubleshooting, maintenance, or support on computers and related software. The technician will not have permanent access to your computer or personal data without your consent.

2. Client Responsibilities

• Back up all important data before requesting service.
• Provide accurate descriptions of the problem and grant temporary remote access when necessary.
• Ensure that the computer meets minimum requirements for remote access.

3. Payment Terms

• Payment must be made via PayPal before service begins.
• No refunds will be issued after the service has started.

4. Liability

• The technician is not responsible for lost data, system failure, or hardware/software issues beyond their control.
• By paying, you release Holmquist Tech Support from liability for incidental or consequential damages.

5. Confidentiality

All personal information and account credentials shared during the service remain confidential and are used solely to complete the requested work.

6. Termination

Either party may terminate the service at any time. Payment is still required for services already performed.

By using Holmquist Tech Support, you acknowledge that you have read, understood, and agree to these terms.